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Support & Contact

We're here
to help.

Whether you're a homeowner with a question or a pro needing support — reach us on any of the channels below.

Our support hours

Available Monday to Saturday. We aim to respond as quickly as possible.

<1hr
WhatsApp
24hrs
Email
Mon–Sat
Support hours

Send us a message

Have a specific question, complaint, or feedback? Fill in the form and we'll get back to you within 24 hours.

Contact form

We'll respond to your email within 24 hours.

✅ Message sent! We'll get back to you within 24 hours.

Common questions

Can't find what you're looking for? Send us a message above.

Download the Worksy app, choose your service category, and you'll be matched with verified pros near you instantly. Select a pro, pick a time, and confirm — all in minutes.

Contact us immediately via WhatsApp or email and we'll resolve it urgently — finding you a replacement pro or issuing a full refund. No-shows are taken very seriously.

Visit our For Pros page and fill in the application form. Our team reviews applications within 48 hours. You'll need a valid ID and any relevant trade certifications.

Yes. Payments are held securely and only released to the pro once you confirm the job is complete and you're satisfied. You're always protected.

WhatsApp us at +27 71 451 7038 for the fastest help, or email info@worksy.co.za with your registered email and a description of the problem.

Use the contact form above and select "Report a concern". Include your booking reference, the pro's name, and what happened. We investigate all reports within 24 hours.