Your privacy matters to us. This policy explains what personal information we collect, how we use it, and your rights regarding your data.
Worksy ("we", "us", "our") is committed to protecting the personal information of everyone who uses our platform — both Clients and Service Providers. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the Protection of Personal Information Act, 2013 (POPIA) and applicable South African law.
By using the Worksy app or website, you consent to the practices described in this policy.
We collect personal information in the following categories:
Information you provide to us:
Information we collect automatically:
We use your personal information to:
We will not use your personal information for purposes incompatible with those described above without your prior consent.
Your data is stored on secure servers. We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or destruction.
These measures include encrypted data transmission (SSL/TLS), access controls, and secure payment processing. However, no system is completely secure and we cannot guarantee absolute security of your data.
Where your data is processed outside of South Africa, we ensure appropriate safeguards are in place consistent with POPIA requirements.
We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain certain information after account closure where required for legal, regulatory, or legitimate business purposes (such as resolving disputes or complying with legal obligations).
When personal information is no longer required, we will securely delete or anonymise it.
Under POPIA and applicable South African law, you have the right to:
To exercise any of these rights, contact us at info@worksy.co.za. We will respond within a reasonable timeframe and no later than 30 days.
The Worksy Platform is intended for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected personal information from a minor without verified parental consent, we will take steps to delete that information promptly.
If you believe a minor has provided us with personal information, please contact us at info@worksy.co.za.
Our Platform may contain links to third-party websites or services (such as the Google Play Store). We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you access through our Platform.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the date at the top of this page and, where appropriate, via email or in-app notification. Your continued use of the Platform following any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
You also have the right to contact the Information Regulator of South Africa at inforeg.org.za if you have concerns about how your personal information is handled.